Product Dependencies
To ensure you have the relevant versions installed, refer to this information on version and feature dependencies between Snow products.
Snow Integration Manager
Snow Integration Manager 6 requires:
-
Snow License Manager 9 or later
-
Snow Inventory Server 6 or later
ITSM connectors
| Connector | Snow Integration Manager | Snow License Manager | ServiceNow Apps |
|---|---|---|---|
| BMC Helix ITSM | 5.33 or later | 8.3.10 or later | |
| BMC Helix Remedy Remedyforce | 5.35 or later | 8.3.1 or later | |
| ServiceNow Catalog | 6.13.0 or later | 9.45.0 or later | Snow Software Catalog Integration version 4.3.0 |
| ServiceNow CMDB | 6.13.0 or later | 9.45.0 or later | Snow Software CMDB Integration version 4.3.0 |
| TOPdesk CSV | 5.7 or later | 8.2.7 or later | |
| Snow License Manager Data Exporter Connector | 5.19 or later | 8.3 or later |