Troubleshooting

SaveRawData feature

The SaveRawData feature allows you to store raw API responses locally as a ZIP file. This can be helpful for comparing retrieved data, collecting additional information, or analyzing any missing API fields.

To enable the feature:

1. Open the Windows Registry and navigate to:

   Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Snow Software\Inventory Provider\{Your connector instance}

2. Locate the SaveRawData registry entry and set its value to True.

note

Once enabled, the raw API data will be saved to the following folder as ZIP files: \ProgramData\SnowSoftware\IntegrationManager\OpenShift