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Manage external access

Learn how to manage Flexera's external access to your system.

Edit external access​

To grant Flexera access to your system, you must configure external access.

  1. On the Snow Atlas settings menu, under Account management, select External access.

  2. Select the three dots to the right of the Snow Software instance listed.

  3. Select Edit.

  4. Optional: In Access status, select one of the following:

    • If you do not want Flexera to be able to access your system at this time, select Access disabled.

    • If you want Flexera to be able to access your system starting now and with no end date, select Continuous access enabled.

    • If you want Flexera to be able to access your system only for a specific period, choose Select an access period, and then define a date range to allow access.

    note

    When you restrict Flexera's access status to a specific period, the start and end times of the access period are in the time zone you are in when you edit the external access.

  5. Optional: In Role management, do one of the following:

    • If you want authorized Flexera employees to have full access to your system, turn the Role management toggle off. This overrides any roles previously assigned to authorized users.

    • If you want to add or remove roles for authorized Flexera employees:

      i. Ensure that the Role management toggle is turned on.

      ii. Optional: In Role assignment, select the roles that you want to add or remove.

      If you leave Role assignment empty, authorized users have no permissions in your Snow Atlas system.

      iii. Optional: To manage roles for specific authorized users:

      1. Select the users whose roles you want to manage.

      2. In Users with access, select Actions, and then Manage roles.

      3. Add or remove the roles for the selected users as required.

      4. Select Confirm.

  6. Select Confirm.

    Flexera's modified access status appears on your external access list. You can view a list of authorized users with access by hovering over the user icon.