Manage attachments

In SAM on Snow Atlas, you can attach supporting links and files related to the computers and licenses in your IT environment. The attached links and files appear on the Attachments tab in the details pages.

For more information on managing documents and links related to agreements and users, see Manage documents and links.

note

The file size of an uploaded file must be less than 50 MB.

Add links or files

1. In SAM on Snow Atlas, navigate to the details page of a computer or license.

2. On the Attachments tab, do one of the following:

   • To add a link:

     1. On the Links tab, select Add link.

     2. Enter the URL and optionally a Description.

   • To upload a file:

     1. In Upload file, drag and drop, or browse for the file that you want to add.

        note

        • The file name can be maximum 255 characters.

        • The file name can only contain the following characters: a-z A-Z 0-9 . _ - / space

        • The file name cannot start with any of the following characters: . _ - / space

     2. Optional: Enter a Title and a Description.

3. Select Add.

   The attachment is added to the list on the Links or Files tab.

Edit links or files

1. On the details page of a computer or license, and on the Attachments tab, do one of the following:

   • To edit a link, select the link that you want to edit on the Links tab.

   • To edit the title or description of a file, select the file that you want to edit on the Files tab.

2. On the Actions menu, select Edit.

3. Add or edit the applicable information.

4. Select Save.

Delete links or files

1. On the details page of a computer or license, and on the Attachments tab, do one of the following:

   • To delete links, select the links that you want to delete on the Links tab.

   • To delete files, select the files that you want to delete on the Files tab.

2. On the Actions menu, select Delete.

3. Select Delete to confirm.

Download files

You can download one file at a time.

1. On the details page of a computer or license, and on the Attachments tab, select Files.

2. Select the title of the file that you want to download.

   The file will either open in the web browser or be available as a downloaded file in your web browser.

Open links

1. On the details page of a computer or license, and on the Attachments tab, select Links.

2. Select the URL of the link that you want to open.

   The link will open in a new tab in the web browser.